CREDO is the only mobile phone company fighting for your privacy

CREDO is the only carrier to receive 5 stars from EFF

At CREDO, we stand for protecting your privacy and have a long history of fighting for it.

From our work to stop internet spying and data collection by the government to our long-standing privacy policies that are at the core of our company’s values, we respect and fight for our customers’ privacy — no matter what.

That’s why, once again, CREDO Mobile is extremely proud to be the only mobile phone company to receive a 5-star rating from the Electronic Frontier Foundation, highlighted in its report, “Who Has Your Back? Government Data Requests 2017.”

In the telecom sector, EFF found that not all companies are created equal. As technology news site Techcrunch points out, there’s a similarity among the companies that received one-star:

One star losers: AT&T, Comcast, T-mobile, Verizon

In fact, EFF found that these four telecommunications companies are the worst offenders included in the report when it comes to protecting customer privacy, noting:

Unfortunately, even as the industry as a whole has shifted toward transparency and privacy, there are many companies that are falling short. In particular, telecommunications companies like AT&T, Comcast, T-Mobile, and Verizon are failing to live up to larger tech industry practices. When it comes to adopting policies that prioritize user privacy over facilitating government data demands, the telecom industry for the most part has erred on the side of prioritizing government requests.

But CREDO Mobile is a notable exception:

But telecommunications companies can do better. For example, Credo Mobile has repeatedly proven that telecom companies can adopt policies that earn credit in every category year after year.

CREDO Mobile is one of only nine companies that received recognition in all five categories of EFF’s report:

  • CREDO follows industry-wide best practices.Here at CREDO, we publish a quarterly transparency report and law enforcement guidelines and require a subpoena, court order or warrant, in the case of a request for content, before releasing customer information.


  • CREDO tells users about government data requests. We promise to provide customers with advance notice of a government demand.


  • CREDO promises not to sell out our customers. We do not provide third parties special access to user data for the purpose of surveillance.


  • CREDO stands up to National Security Letter gag orders. We are committed to using all available statutory procedures to ensure that each request to CREDO accompanied by an indefinite gag is reviewed by a judge. CREDO has fought for the right to disclose each NSL it has received in the past and will continue to do so. In fact, over the past year, we have won the right to disclose the existence of three NSLs that the government fought for years to keep secret.


  • CREDO has pro-user public policies. We are working for full repeal of the USA PATRIOT Act and FISA Amendments Act. We opposed reauthorization of the PATRIOT Act’s Section 215 before the USA Freedom Act was passed (a bill we also opposed) and oppose the reauthorization of FISA Section 702 as it is currently written.

We are proud to stand up for our members’ privacy, and we will always defend our customers’ civil liberties and fight against abuses of power that threaten constitutional rights to privacy.

By leading the way in adopting policies to protect consumers, promote transparency and resist government overreach, we’re living our progressive values in a way that truly matters for our members.